Reg B 202.9
Peninsula Federal Credit Union shall notify an applicant of action taken within 30 days after receiving a completed application concerning the creditor's approval of, counteroffer to, or 90 days after notifying the applicant of a counteroffer if the applicant does not expressly accept or use the credit offered."

The applicant has a right to receive a statement of specific reasons of the adverse action within 30 days, if such statement is requested within 60 days of the credit union's notification.

Reg Z 226.13
The creditor shall mail or deliver written acknowledgment to the consumer within 30 days of receiving a billing-error notice.

Reg E 205.11
12. Errors or Questions. In Case of Error or Questions About your "Electronic Fund Transfers" as described in Section 4:

Telephone us at:

(906) 789-6400

or write us at:

Peninsula Federal Credit Union
P.O. Box 717
Escanaba, MI 49829-0717

as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

(1) Tell us your name and account number, (if any).

(2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.

(3) Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will tell you the results of our investigation within 10 business days* after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days** to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days* for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.

If we decide that there was no error, we will send you a written explanation within three business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation

* If you give notice of an error within 30 days after you make the first deposit to your account, we will have 20 business days instead of 10 business days.

** If you give notice of an error within 30 days after you make the first deposit to your account, notice of an error involving a point of sale transaction, or notice of an error involving a transaction initiated outside the U.S., its possessions and territories, we will have 90 days instead of 45 days to investigate.